Solid Wood Products

Exchanges and Returns

 

Our 30-day Warranty Policy ensures complete satisfaction. If you have received your order and you are not completely satisfied, we will take back the product and refund you 100%.

Note however that the transportation will be the responsibility of the customer but that we offer a flat rate of $150, regardless of the pick-up location* and regardless of the number of items.

La The merchandise must be "as new" for the return to be accepted. Items with scatches, stains or any other damage can not be returned. Once the merchandise is received at our workshop, we will inspect it within 72 hours to ensure that it is in new condition and proceed with the refund. 

*Provided that the address was eligible for free delivery when ordering.

 

Warranty

Our products are made with the highest quality standards, we offer you a 2 year warranty on all manufacturing defects.

By manufacturing defects we mean the following situations (but not limited to):

  • Collage peeling off
  • Rusting steel
  • Wooden tray that seeks to round off
Our warranties do not apply to products sold on liquidation that are final sales.